RANKINGPT WEB SERVICES

Hosting Support and Maintenance

 

What’s the difference between average support and excellent support? It’s the difference between solving minor problems and focusing on the big picture. It’s the difference between working with ourselves and working with others.

 

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Secure Websites

Web Maintenance Agency: What we do

Webmaster Services

Our monthly website maintenance service includes all the essentials to protect your online presence. As part of your monthly maintenance package, your webmaster services will include access to a full range of mandatory recurring maintenance and protection services, including:

Monthly updates

As a webmaster agency, we’re committed to keeping your website running quickly and efficiently. Our monthly updates ensure your site is regularly updated, including theme and plugin updates (if applicable). We also perform a monthly website backup to ensure we have a fail-safe system in place in the event of any outages, along with quick action plans to resolve them.

Bug Fixes

User experience issues are often caused by small website errors. If a page isn’t displaying correctly or a server isn’t loading the site correctly, we troubleshoot and resolve the issues in a timely manner.

Malware protection

Malware can wreak havoc on your website and your business. Malware protection improves your website’s security by identifying and removing the latest harmful threats. If malware does manage to get through, we’ll fix the issues and install additional safeguards to prevent them from happening again.

Domain hosting and support

Ask us to contact your hosting provider, domain providers, security providers, and others on your behalf. Our experts will manage tickets until the issue is resolved.

SSL Renewals

SSL expiration is an important part of securing your website. We keep a record of all our clients’ SSL certificates and renewal dates to ensure that visitors have no issues accessing your website. If an SSL is not automatically renewed, we will alert you and advise you on the next steps.

Full Website Health Check

Great website experiences never happen by accident. It’s a process that involves the right mix of creativity and innovative thinking, underpinned by a clear strategy. Meet growth objectives and explore untapped opportunities with the right consulting and support team.

We analyze your website to identify problem areas and capability gaps and design a holistic solution.

From ensuring your site is always up and running at the speed of a Boeing 747 to making continuous improvements to enhance the customer experience, we do everything we can and then some.

Plan your next steps with a team that helps you overcome not just technology challenges, but more.

  • Comprehensive analysis and management of core CMS files
  • CRO audits and stress testing
  • Updating inventory and product information
  • Evaluating traffic, leads and sales
  • Reviewing and updating plugin files and firewall updates
  • Recovery Audits
  • Timely Backups and Troubleshooting Support
  • Implementation of Growth Acceleration Solutions
  • Customized Plans
  • Dedicated Account Manager

Ready to maintain top-notch websites and e-commerce strategies?

RankingPT Hosting Support and Maintenance

Why partner with us for website maintenance services?

Website crashes, downtime, and other issues disrupt business operations and frustrate loyal customers. It pays to have a team available 24/7 to easily resolve these inevitable disruptions before they drive away business or interfere with the quality of service a company can provide to its customers.

Comprehensive website maintenance services include:

Website audit to identify weaknesses
Website design streamlining
Search engine optimization of content
Broken link fixes
Website security monitoring and deployment
Website responsiveness check (so that the website’s search engine-linked content and images appear flawlessly across all browsers, mobile devices, and assistive technologies)

Why partner with us for website maintenance services?
The advantages of website maintenance packages
RANKINGPT

The advantages of website maintenance packages

Maintenance options provide support and significantly improve your website.

Improved user experiences

Providing maintenance services is more than just fixing issues; a professional website company like ours is proactive in optimizing and updating your website to address issues. We will audit your website to detect potential issues, especially with elements that affect customer interactions, such as radio elements and checkboxes.

Updated content and interface

Our website management packages at RankingPT include consulting and web design services. It’s a great way to keep your website up to date and maintain a user-friendly interface. Our experts are happy to help you find a website maintenance service

Reliable Website Support When It Counts

Some web maintenance services optimise your content but are hands-off when problems arise; our web maintenance service is different. The package includes live support, and we can show up on-site or provide online guidance. There’s no need to worry about how to fix bugs or get your entire website back online; we provide more than just a suitable technology solution, along with friendly, personalised service.

Reliable Website Support When It Counts

Frequently Asked Questions

Here is a list of frequently asked questions by potential customers.

Still have questions about our Hosting, Support and Maintenance services?

Contact us and we will be happy to answer them.

We maintain many sites that we don’t host ourselves. Contact us for a free website analysis so we can determine if we can maintain your site. We can maintain most sites without any problems.

The maintenance service plan covers routine changes, such as adding a newsletter, changing contact information, adding employees, adding photos to a photo gallery, and most text updates.

Note: If we think your changes will take longer than average, we can discuss a flat fee for services that include additional items, including a website redesign.

Yes, absolutely. We pride ourselves on the security and reliability of our servers, provided by our best partner companies. Your website is protected by multiple layers of security and is scanned 24/7 for malware and malicious files.

If your website is compromised, we will clean all infected files based on your accepted maintenance plan.

Frequently updated websites are preferred by major search engines and a website maintenance service can mean better positioning or ranking for your website.
It is important that your website displays the most up-to-date information about you in order to attract web traffic. Outdated information can be misleading and will definitely be of little interest to your potential customers.
Website maintenance becomes essential if your site is large and involves several sections that require frequent updates or modifications.
We can help you handle all the necessary changes to your website over a period of time.

No, your website will not be down while we are carrying out routine maintenance work.

You can contact us at any time of the day to make any changes you need to your website.

We have 24/7 support for you!

Anything that you would reasonably consider to be outside the scope of “routine maintenance” is not included in our service. This includes things like, but is not limited to, web design, support for specific plugins – especially for premium plugins that have their own support teams, content creation, creation of new layouts, etc.

When you submit a request, we will always let you know if something you have requested is outside our remit. However, we operate on a reasonableness test and will always try to go the extra mile to help if possible.

Of course. We love ecommerce sites, especially those built with Woo Commerce.

Yes. Website maintenance services are a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. The change will take effect on your next billing cycle. You can contact our support team to help you with changes to your plan.

Tell us what maintenance plan you want or what needs to be updated and we’ll take care of everything for you. A project manager will keep you updated, it really is that easy.

Once completed, we’ll let you know so you can review the changes and make sure everything has been done to your satisfaction. That’s all there is to it. We’ll take care of everything so you can focus on what’s most important.

You can contact us here !